It seems that I need new LEDs. This does. We would recommend trying that to see if that resolves the issue you are seeing. If you are still experiencing an issue, we would suggest contacting TCL to see what options or suggestions they can provide. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. From Menus (Newer Models – 4, Premier, & Ultra) From the Home screen, select “Settings” > “System” > “Power” > “System restart“. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Solved: I've had my TV for almost 2 years and all of the sudden after I turn it off the screen goes black and the TV doesn't come on the red light for the remote sensor stays red even though I press the power button on the remote. 2 - Continue to hold the RESET button for approximately 15 seconds. OR Turn on Roku TV, press home 5x, Up 1x, left 2x, right 2x and wait about 30 seconds and the indicator light will do a series of flashes showing the TV is going into a hard reboot. This Tv is only 4 months old. Using Button (Older Models) Find the “Reset” button on the back or bottom of the device. It does it on all channels, inputs, and modes.vFrom my research it is a common problem with these tvs. I purchased it at Nebraska furniture in Dallas, Tx area. One big difference in particular comes in the form of how data is stored. Last night it started flashing black screen every 5 seconds. It seems that I need new LEDs. I have contacted TCL and they claim the problem is not an issue with the  TV and it was just a few months over a year and therefore out of warranty and they would do nothing. Factory reset: Go to Settings > System > Advanced System Settings > Factory Reset. I need to know … read more If not, perhaps someone else can try it with a Stick. a. I purchased a Samsung tv and although I miss Roku platform  the entire experience with TCL TV has left me uninclined to purchase a roku tv or device as a matter of principle. Technician's Assistant: How long has this been an issue? My Sharp Roku TV Screen went Black and I can't get the picture back. TV —> was moved to another Outlet. I'd suggest starting there to see what options or suggestions they can provide. It may take 5 minutes. Here is how you perform a Factory Reset on your Sharp Roku TV. Some Community users have reported that they unplugged their Roku TV for 5-10 minutes then plugged it back in and the issue was resolved. standby LED lit, remote & tv button will not power on device. Roku OS takes a different approach to cached data. I have the same problem, changed out tCon angel and power panel. If  there is anything wrong with TCL tv, you either take it up with  the place you purchased it, or with TCL. Roku only supplies the operating system, you have to contact the TV manufacturer for hardware issues. Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. Hi - MY SHarp ROKU TV Just went to Black screen. For Samsung TVs with a random black screen, try these simple steps: 1. I have found that this issue is commonly caused by the Flash Drive. Sharp Roku. one has to conclude it is a defect in the tv and TCL should be accountable instead they act like they never heard of anyone having the problem. What Causes TV Screen to Go Black or Blank? This means clearing the cache on certain apps, or removing certain apps entirely. Hi. fyi this is an all too frequent problem with TCl tvs - the led back lights  fail  My tv lasted 15 months so out of warranty. There isn’t anything blocking the receiver and the button on the back won’t work to set it up. Press the Up arrow one time. An easy & quick fix for an annoying problem where the sounds were working, but the screen is just black. I did the a reset and it did not work so I did the flashlight test and was able to see the screen images. As @Tivoburkee mentioned, have you tried contacting TCL support yet to inquire further? It cost 500 bucks - not cheap to me. Choose Network Connection Reset to reset the network. You’ll notice that there’s no dedicated function for clearing the cache, whether you’re on a Roku stick or Roku TV. I have changed the ... Sharp 58 inch Roku TV Screen Won't Turn On Jump to solution @Gubbypubby73 . Manufacturer Support & Warranty Resources. Troubleshooting the Sharp Roku TV Problems. For two months. TCL Roku LED TVs may have a black screen fix by turning on the TV and pressing the home button 10 times. Have you tried contacting TCL support yet to inquire further? 4. After Power cycle—> tv has blue stand by light, will not power up with remote or button on tv. A list of the contact information for TV manufacturers can be found in this post: Contacting Support for Your RokuTVIf other troubleshooting steps don't help clear up the issue, you might also try performing a factory reset on the TV.Thanks,Danny. I don't think mine will ever tear up!!! Press the Rewind button two times. 3 ways to reset TVs, Sharp TV fix review 3 ways to reset Sharp LCD TVs and enter SERVICE MENU, unplug tv hold buttons input and vol.- and while holding buttons plug in tv power till tv boots up K popup should appear then press together ch- and vol- to enter service menu, or also try press menu 9,9,9,2,2,2. 2. If other troubleshooting steps don't help clear up the issue, you might also try performing a factory reset on the TV. I’ve checked the remote and it is still sending IR signals, the TV just isn’t picking it up. I found 96 complaints about this TV on BBB website. Pressing Menu button on your Samsung TV remote. Usually, a TV may have more than one power supply boards along with a T-con board as well as other internal parts. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but nothing changed. Regular TV | Troubleshoot: TV Screen is Black. It’s only 20 months old and TCL says it depends on use, that I must have used it to much? Unplugged it. Sometimes electronics break. 4. b. are securely connected to your devices and the outlet. I was wondering if your tv problem is fixed by now since I have the same exact problem with mine. This problem can arise as a result of changes made in the picture settings Fix Samsung TV With Black Screen Issue. Each Roku TV manufacturer provides direct support and warranty or repair services for their products running the Roku OS. I have a sharp lc-32lb261u tv. My girlfriends parents have a Sharp Roku TV model LC-50LB481U and it got reset but the Remote no longer works with the TV to set it back up. Learn more about using your Roku TV, locate help resources, and share your experience. Personally I don't find 2 years, regardless of price, acceptable for consumer electronics. I need to know what type of strip is needed for Model # LC-50lb481U. Ever wondered why that is? Shady#TCL55s405. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Whats wrong with it? It sounds like one of yours is broken. Perform a hard reset while the TV is turned on. Sharp roku tv black screen fix. M: LC-50LBU591U Rev A. What happened right before this popped up? Navigate to SELF DIAGNOSIS and press Enter. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. I'm still using a Sharp HD TV that I purchased in May 2008 and it's still works well. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. How to Factory Reset Sharp Smart TVQuick and Simple Solution that works 99% of the time You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. I'd suggest starting there to see what options or suggestions they can provide. In case you didn’t know, Roku TVs and Roku streaming sticks don’t store cache locally, apart from user data – credentials, login information, preferences, and stuff like that. 1 - Using a straightened paper clip or ball-point pen, press and hold the recessed RESET button on your Sharp Roku TV connector panel. It does only have the 720p and 1080i HD resolutions, so when I get a new one, it will be because I want a 1080p and 4K capable TV. I have a Roku 40S305 TV. Highlight RESET and press Enter. I appreciate you taking time to respond, Yes, I understand that things break. Each Roku TV manufacturer provides direct support for their products running the Roku OS. I have a Roku 40S305 TV. Was Watching Tv —> Flickering—> Black Screen. It’s because this closed loop Linux-based operating system has been designed to be a lot lighter than Android opera… As @atc98092 mentioned, we would recommend contacting the TV manufacturer to report the issue you're running into, and request additional support. Thanks for letting us know about the issue that you are experiencing. Some models will require a paper-clip to press the button. What brand Roku TV? I've factory reset it did no good. Used to go to a green screen and now it is black and you have to totally shut the TV off to get a screen back. I also have a Vizio that’s 5 years old with NO issues and a Westinghouse that is 4 years old with NO issues.Now I’m stuck with a broken Roku TV same del mentioned above, and Roku speakers that only connect to a Roku TV. Because of this, there’s also no Clear Cache option on Roku devices. First of all, to check whether the issue is with your sources, use your … Waited 20 mins. TV sets are expected to function well past one or two years, Roku has an excellent product and really needs to set a much higher standard for the companies that they license their product to. For some reason, TCL Roku TV's are very picky with which USB Flash Drive you use. Double-check the Sources. Hit the Home button twice (this is to ensure you are absolutely at the beginning point). I've reset the machine. i unplugged the tv waited then plugged in again - didn't help. There is just no way a quality tv with normal wear and tear should fail so often for  the same reason - led backlights. You may need to restart your Roku device when it's running slowly or generally having issues. I did the a reset and it did not work so I did the flashlight test and was able to see the screen images. If it has a Link/Pairing button, press it. Here’s how you would fix a black or blank screen on your TV. Roku Soundbar: Version 9.2.6 Build 5203. @Kaivika Thanks for the note here. Ensure that the power sources for all your devices (TV, digital box, VCR, etc.) Technician's Assistant: What's the make/model number of your device? Bought my TV in 2016 it's nice but last year I noticed it was flashing black screen then go to normal and now it's just gone a shade of black. Learn what you can do when your TV screen is black or blank, but your TV is turned on. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but nothing changed. To do this, follow this button-press sequence on your Roku remote precisely: Press the Home button five times. When I removed the USB Flash drive from my TV, the problem resolved. Manufacturer Support & Warranty Resources, https://support.tclusa.com/contact-us?contact_query=Please%20enter%20your%20question. If you have changed the PIN, enter the PIN you saved. I submitted the problem on the roku website with a copy of my receipt, they say expect a response within 48 hours. Not roku who only furnished the UI on TCL made tv. It would be a great share of your experience since me and my Tv is in the parts unknown if the world to get support. Whenever a smartphone, tablet, or smart TV is running slow, the quickest way to boost performance is to free up some memory. There are lots of root causes for a TV screen going out all of a sudden, but the most popular causes is a failure in the power supply board. Press and hold it down for 15 secs while the TV is plugged into the outlet and turned … Please take note that this resets the TV to its factory default and clears the Roku account in the TV. 15 months old. Sharp 50’ LED HDTV 1080 ROKU. I'm looking to see if anyone has any thoughts other than, "I guess it broke" or "you get what you pay for". It's in the Settings menu, under System/Power. When unplugged and plugged back in the screen showed the red roku background for a split second but it was out immediately, it was more like a flash. The screen blacked out, the power light is still on and we are able to play pandora from the Roku, full working audio and hdmi.The screen will just not come one. I'll give you the button sequence on my Roku TV, and hopefully it will be the same on your Stick. Before you throw your TV away, or pay for expensive repairs, remove your Flash Drive and see if this fixes the problem. Locate the reset button at the back of the TV near the ports. 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